Once your order is on its way, you'll receive a shipping notification via email.If you're having trouble tracking your order, don't hesitate to get in touch at support@somerside.com.au.

For further shipping and delivery information please refer to our shipping page.

After you have added your items to your cart, please select to proceed to checkout. You will then have the option to add your discount code or promo code to your order. Please bear in mind, only one discount code can be redeemed per order.

We accept the following forms of payment: Visa, MasterCard, PayPal, Afterpay, Apple Pay, Google Pay & Shopify Pay. 

For faulty items please email us at support@somerside.com.au so that our returns team can arrange for the damaged/faulty goods to be repaired or replaced as soon as possible. The item must be in new and unused condition. If the item is no longer in stock, an alternative style of equal value may be requested or a full refund will be issued.

We totally get it, we change our minds too! If the order has already been shipped, we sadly cannot cancel it. But if it hasn’t been shipped, we will try our best to help! We recommend reaching out to our team at support@somerside.com.au

If the order hasn’t shipped, we can help. If it has shipped, sadly, our hands are tied. The best time to reach us to change your order is either right after you placed it or before 9.00am AEDT the next business day. We recommend reaching out to our team at support@somerside.com.au.

If the order hasn’t shipped, we can help. If it has shipped, sadly, our hands are tied. The best time to reach us to change your address is either right after you placed it or before 9.00am AEDT the next business day. We recommend reaching out to our team at support@somerside.com.au

Sign up to be notified when the product is back in stock on the product page! All you need to do is press the “Notify Me When Available” button, enter in your email, then we will email you the moment that product is back on our shelves.

So happy to hear that you’re interested in SomerSide products! Reach out to our team at info@somerside.com.au and we will be able to help.

Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Your order will be shipped within 1-2 business days excluding public holidays. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns. For more information please see our Shipping page. 

Yes, we ship to over 100 countries across the world! If your country doesn't appear as an option please feel free to get in touch via email at support@somerside.com.au.

If you purchase from outside of Australia or the US, you, the buyer, are responsible for all customs & duties associated within your own country. For detailed information, we recommend contacting your local customs office.

Please visit our Returns page for complete details on returns and exchanges. Note that we have a strict 30-day return policy.

Orders containing a pre-ordered item will be dispatched together once all items are available. If your order includes both in-stock and pre-ordered items, it will be held until the pre-ordered item arrives, and everything will ship at the same time. If you’d like in-stock items sooner, please consider placing a separate order.

We’ve always met our pre-order dates, building in extra time to account for any possible delays. While delays are possible, we've consistently shipped on or ahead of schedule up to this point. Keeping customers happy is a priority, so we set a conservative timeline to avoid disappointment. We will also email you with any updates that differ from the date- hopefully to let you know it's early :)

It's a big process that's for sure. In short, the plastic bottles are collected, washed, crushed into pellets, melted down and extruded into fibre to be made into the polyester used in our towels. If you'd like a more detailed look, you can view here. By using recycled materials, we prevent 7-30 recycled plastic bottles from ending up in landfill and oceans with each purchase.

Our goal is to ultimately produce an 100% eco towel whether that is from recycled plastic or a blend of natural materials. We found that the composition of 100% recycled plastic meant poorer texture, not much absorbency, and overall unable to be as functional as the current SomerSide towel. Innovation is key in this space so if you've got some ideas please do get it touch, we'd love to chat.

Microplastics are essentially very small pieces of plastic that result from the breakdown of larger plastic debris. They can be so small that you may not even see them. Microplastics come from all types of man made materials that make up products such as swimwear, t-shirts, make-up, and various others. As our towels are made from recycled plastic, there are measures you can take to minimise the Microplastic waste from entering our environment when you wash your SomerSide towel. This can be as simple as hand washing, or using washing bags that prevent Microplastics from entering our waterways. We recommend buying a Guppy washing bag to protect our waterways and marine friends. 

Our towels are designed to last, however, if you want to grab yourself a new one there are ways to utilise the old one. A great way to reuse your old SomerSide towel is to cut it up and use it as cleaning cloths, give it to your dog or cat as a new blanket, or even as a funky bath mat.

Yes! We are strongly committed to making every aspect of our product as sustainable as possible. We use either biodegradable or recycled ocean plastic mailing bags for all orders.

Our towels are made from 85% recycled polyester and 15% polyamide also known as Nylon is some countries.

The premium range is a waffle weave fabric, containing double the amount of plastic bottles, has double the absorption, and is double the weight of our Quick Dry towels. The premium range is ideal for the beach and picnics, where as the quick dry range is much more versatile for travel, picnics, camping and a variety of adventures as they're so light, compact, and dry 4 x faster than cotton. 

Our ponchos are unisex and designed with an oversized fit. Available in two sizes: S/M and L/XL. The S/M measures 70cm x 112cm from shoulder to hem, while the L/XL measures 95cm x 115cm. Please check out our size guide for more information. 

Quick Dry towels: Wash your SomerSide towel before use to give it that softness, our quick dry towels will continue to get softer over time and with every wash. Machine wash at 30 degrees and we recommend washing separately.

Premium Waffle towels: Machine wash your premium towel on cold cycle and we recommend washing separately.

Beach Ponchos: Wash your poncho before use to give it that softness, it will continue to get softer over time and with every wash. Machine wash at 30 degrees and we recommend washing separately.

Our towels & ponchos dry 2-4 faster than a regular cotton towel so simply hang it outside and it'll be ready for your next activity in no time. Our products are odour resistant so wash sparingly, this will also prolong the life of the towel.

Large Coolers: They have an 18 litre capacity (35cm x 23cm x 23cm) with clever configuration so you can fit multiple wine/champagne bottles lengthways, or 18 cans with food and ice on top. 

Mini Coolers: Have an 8 litre capacity (21cm x 18cm x 20cm) with clever configuration so you can fit a 6 pack, with food and ice on top, or multiple Tupperware containers and snacks, making them the perfect lunchbox.

Our cooler bags our designed to keep food and drinks chilled for up to 8 hours. For best results we suggest packing ice packs, keeping your cooler bag in the shade and zipped up at all times. If you chose to put ice blocks in your cooler, empty ice as it melts to avoid leakage and condensation.

Avoid putting loose sharp objects inside such as knives and forks, which may result in a puncture. Clean immediately after use and dry with a soft cloth and spot clean exterior with a soft wash cloth. Store empty with the zipper open and do not machine wash, tumble dry or bleach.

The outer material is made from 100% recycled plastic bottles with natural wool insulation to keep your food and drinks cold all day. On the inside we use a waterproof and eco-friendly PEVA lining.

It's both! Our innovative beach bag design effortlessly transforms from a tote to a backpack in seconds. For added convenience, simply clip the back straps into place when using it as a tote, keeping them neatly out of sight.

Our beach bags are lined with natural bamboo fiber for light insulation to keep items cool. For ultimate insulation, like for chilled drinks and perishables, we recommend our cooler bags, which feature high-performance wool insulation to retain cold temperatures longer.

Yes, the lining is fully water-resistant and designed with multiple compartments and zippered pockets, offering secure, organized storage for essentials like wet swimwear, books, and snacks.

Our beach bags are lined with water-resistant materials made from 100% recycled plastic. They include a center divider to separate wet and dry items and zippered pockets on each side for added organisation. For more details, explore the photos on our product pages!

Yes! Our beach bags are designed to be roomy but still airline-friendly.

• Dimensions: 42 cm (L) × 18 cm (W) × 38 cm (H)
  
• Weight: Approx. 0.9 kg when empty
  
• Capacity: Fits up to 40 L
  

Most major airlines (including Qantas, Virgin, and Jetstar) allow carry-on bags up to 56 × 36 × 23 cm and 7 kg, so our beach tote comfortably fits within these size restrictions.