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FAQs

ORDERS

HOW CAN I USE A VOUCHER OR CODE?

SHIPPING & RETURNS

WHAT IS YOUR SHIPPING POLICY?

Will my order be shipped separately if it includes a pre-ordered item?

Will my Pre-Order be shipped as per the date listed?

SUSTAINABILITY 

HOW DO YOU MAKE YOUR PRODUCTS FROM RECYCLED PLASTIC BOTTLES?

WHY ISN'T YOUR TOWEL MADE FROM 100% RECYCLED MATERIAL? 

WHAT ABOUT MICROPLASTICS?

DO YOU USE SUSTAINABLE PACKAGING?

PRODUCTS - TOWELS & PONCHOS 

WHAT IS THE DIFFERENCE BETWEEN THE QUICK DRY AND PREMIUM TOWELS?

HOW DO I CARE FOR MY TOWEL/ PONCHO? 

PRODUCTS - COOLER BAGS

HOW BIG ARE YOUR COOLER BAGS?

HOW LONG WILL IT KEEP ITEMS COLD FOR?

HOW DO I CARE FOR MY COOLER BAG?

WHAT IS YOUR COOLER BAG MADE FROM?

PRODUCTS - BEACH BAGS

Is the Beach Bag a Backpack or Tote?

Is the Beach Bag Insulated?

Is the Beach Bag Water Resitant?

What does the inside of the Bag look like?

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