Shipping & Returns

Australian Orders

International Orders

Due to the outbreak of coronavirus causing various disruptions in international delivery, there may be delays in delivery. Please email us at if you are unsure 

Tracking your delivery

All our orders come with a tracking code that will be emailed to you once dispatched. Should you have any problem in receiving your tracking code, please reach out to us at

Sustainable Mailing

We are strongly committed to making the whole customer journey as sustainable as possible so we use biodegradable mailing bags for all our orders- No more plastic! Just stick your biodegradable bag in your compost or even your garden and it'll decompose.

Biodegradable Mailing Bag



We love our soft & sustainable towels and we know you will too! In the case you don't that's no problems, we will provide a full refund upon return to our warehouse (minus postage costs). Please get in contact with us, and quote your order number that was sent with your confirmation and we can process the return as soon as possible.

If your towel is faulty or you are sent the incorrect towel we will of course refund or exchange it for you. 

We are confident in our product and think you're going to love all your adventures with SomerSide. 

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