SomerSide

Shipping & Returns

Australian Orders

International Orders

Due to the outbreak of coronavirus causing various disruptions in international delivery, there may be delays in delivery. Please email us at support@somerside.com.au if you are unsure 

Tracking your delivery

All our orders come with a tracking number that will be emailed to you once dispatched. Should you have any problem in receiving your tracking number, please reach out to us at support@somerside.com.au

Sustainable Mailing

We are strongly committed to making the whole customer journey as sustainable as possible so we use biodegradable mailing bags for all our orders- No more plastic! Just stick your biodegradable bag in your compost or even your garden and it'll decompose.

Biodegradable Mailing Bag

 

Returns

We love our soft & sustainable towels and we know you will too! In the case you don't that's no problems, we will provide a full refund upon return to our warehouse, postage costs are at the customer's expense. Please get in contact with us, and quote your order number that was sent with your confirmation and we can assist you. Refunds are processed within 1 business day of return.

If your towel or cooler is faulty or you are sent the incorrect towel or cooler we will of course refund or exchange it for you. 

We are confident in our product and think you're going to love all your adventures with SomerSide. 

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